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Orchestration is a complex process that involves multiple steps to successfully deploy and update software features for customers. It requires communication with customers, training them appropriately, automating deployment and production processes, and continuously monitoring the progress of the project.  By focusing on exceptions and updating automation processes periodically, one can ensure that users can use …

Enterprise uses for artificial intelligence continue to expand. Companies are now using AI to automate processes in customer service, human resources, IT, and supply chain to make more informed decisions to improve profits and customer service. But, is AI necessary? Companies like Krista, IBM, and your competitors think so. I recently had a conversation with …

Evaluating artificial intelligence (AI) products can sometimes be confusing. New AI products appear every day and are challenging to determine which products are truly powered by AI and which are veneers on top of the latest generative AI. The AI hype caused the US Federal Trade Commission (FTC) to issue a warning to software vendors …

The Securities and Exchange Commission (SEC) recently released a proposed rule that would require public companies to implement new cybersecurity risk management and disclosure measures.¹ The proposed SEC cybersecurity disclosure rules aim to modernize and standardize the SEC’s approach to cybersecurity risk management by updating and expanding its guidance to companies regarding their disclosure obligations and …

In today’s global economy, companies rely on complex supply chains to bring their products to market. With so many suppliers involved, it can be challenging for businesses to keep track of potential risks in their supply chain. Third-party supply chain risk is a significant concern for many organizations, and they are constantly looking for ways …

As businesses become increasingly reliant on third-party vendors for IT services, it is important to understand and manage the potential risks associated with this type of relationship. A misstep in managing these relationships can have significant consequences, including loss of data or access, financial losses due to downtime or disruptions in service delivery, and even …

ChatGPT’s recent popularity is causing business leaders to ask for more AI apps. The demand inside enterprises is so high chief information officers say they cannot keep up since building, training, and rolling out AI models is so expensive and takes too much time. Are business leaders focusing on the right problems? Business leaders have …

As technology evolves and we enable AI to make more decisions for us we need to be confident it’s leading us in the right direction. Automated systems are increasingly being for all types of use cases in HR, sales, IT, and cybersecurity to speed up business and provide better services. However, while AI-assisted answers can …

AI-driven business processes are becoming increasingly popular, as they can increase business velocity. Using AI to respond to email and omnichannel messages allows businesses to respond quickly and efficiently while providing a higher level of customer service. However, AI by itself is not always the answer since there are two paths you can take with …

ChatGPT is a revolutionary new language processing technology that has revolutionized how artificial intelligence can interact with people. Developed by OpenAI, ChatGPT uses natural language processing techniques to allow AI agents to engage in conversation with users in a more human-like way. But, generative AI like this eases one step in a business process. Your …