12,000 Calls. Five Hours. One Voice Agent.
A retail electricity provider lost power across its service area. Calls flooded in. Krista routed 12,000 inbound customer calls through an AI
June 3, 2026
Resources · Case studies
Real results with Krista
How organizations put Krista to work, and what changed when they did.
Doc Prep 911 Automates Document Preparation with Krista
Streamlining Title Commitments, Deeds, and Liens Manual Document Handling Slows Operations Doc Prep 911, a specialized service provider in real estate and
August 22, 2025
OTG Consulting Deploys Krista to Guide CTOs and CIOs Through AI Complexity
Simplifying the AI Conversation for Technology Leaders OTG Consulting advises businesses on critical technology decisions. With decades of expertise in telecom and
August 12, 2025
Global Manufacturing Company Transforms Complex Knowledge Access with Custom Branded AI-Powered Agent
A global manufacturing company with a long history of acquisitions faced a monumental knowledge management challenge. Thousands of documents and millions of data points were nearly impossible for engineers and support staff to navigate, causing project delays and straining expert resources. To solve this, the company deployed a sophisticated, custom-branded AI assistant powered by Krista to provide instant, conversational answers from its vast documentation.
June 6, 2025
Global HCM Software Company Transforms Support into Revenue with Krista
Converting customer support insights into billable services increases margin. Yet, for a leading HCM software company, complex Salesforce.com processes were a major hurdle, leaving potential income on the table. Discover how leveraging Krista’s AI transformed their support operations into a streamlined revenue engine, enhancing agent productivity and driving growth for the company.
June 5, 2025
Global Creative Logistics Leader Automates Ad Order Processing with Krista
This global advertising technology company eliminated manual bottlenecks and financial risks by empowering its team with 100% accurate, AI-driven order orchestration. Overwhelmed
March 17, 2025
Healthcare Organization Transforms HR Operations with Krista
A healthcare organization leveraged Krista to automate document retrieval, streamline HR inquiries, and enhance compliance tracking. By automating compliance documentation and HR inquiries, Krista minimized legal risk, eliminated bottlenecks, and freed employees to focus on critical tasks like patient care and safety oversight. With real-time access to accurate information, staff no longer needed to consult HR representatives for routine questions, improving efficiency across operations.
August 6, 2024
Transforming HR Solutions with AI Assistance
Since adopting Krista, the HRaaS provider has seen significant operational improvements. By increasing managerial efficiency and reducing onboarding errors, the company has optimized its processes without the need for additional labor. Furthermore, with the ability to scale up its client base without increasing management staff, the provider expects to handle 50% more capacity without proportionally increasing costs.
August 6, 2024
Streamlining Call Center Operations and Onboarding with Krista
A healthcare organization deployed Krista to automate call center operations and employee onboarding, significantly improving efficiency and service quality. By handling thousands of inbound calls and dynamically managing HR processes, Krista reduced wait times, enhanced patient satisfaction, and streamlined onboarding, enabling staff to focus on higher-value tasks.
August 6, 2024
Global BPO Firm Automates Invoice Processing with Krista
A global BPO firm processed 300,000 invoices annually. Krista raised accuracy from 30% to over 90%, automated translations, and slashed manual labor and processing costs.
August 6, 2024
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