The competition among Large Language Models (LLMs) is just beginning. Who had even heard of LLMs a year ago? Certainly, the early market leader has been OpenAI, but the past few days have shaken things up. With unpredictable swings in leadership and fleeting triumphs akin to the world of sports, the battle for supremacy in …
by John Michelsen 
Moving from storyteller to journalist with Large Language Models (LLMs) What is an LLM? Generative AI is the area of artificial intelligence research devoted to all forms of natural language content generation. An LLM, or Large Language Model, is a Generative AI model trained on vast amounts of text specifically to produce text completions. That …
by John Michelsen 
Krista is like Excel How long would it take to complete your work if IT had to edit your spreadsheet when you needed changes? It’s not feasible. If every spreadsheet edit or change required a formal requirements definition, you would overwhelm your support systems with trivial requests. IT would never prioritize these requests because it …
by John Michelsen 
If you think you listen to your customers… then why do you have ‘DoNotReply’ email/SMS/social accounts? Digital Channels Your customer interactions are more digital than ever. The way customers bank, shop and consume content has changed, and their expectations have risen. You need to meet these new demands with a customer experience that is …
by John Michelsen 
Your Current Automation Approach Is Unsustainable; Here’s How to Fix It. If you don’t see it, then maybe you aren’t there yet. Perhaps you are just starting and don’t have requests from business users to create automations across more than one system. Or maybe you see it getting out of hand and are exploring ways …
by John Michelsen 
Chatbots and Conversational AI have gained immense popularity in the last few years to enable human-to-computer interaction. The technologies use natural language processing (NLP), providing an easy conduit for people to interact with computers via text or voice. According to Google Trends, search volume around “chatbots” remains consistently high as businesses realize the value that …
by John Michelsen 
Update: Krista Software, Corp. is dba Krista Software, Inc. Date: September 16th, 2020 NEWS RELEASEFor Immediate Release Contact: John Michelsen, CPOEmail: john@kristasoft.com Dallas TX -Krista Software Corp., a Conversational Robotic Process Automation (RPA) company, is launching Krista™, an enterprise automation platform that empowers businesses to build software applications quickly and at a much lower …
by John Michelsen 
The Industrial Revolution happened so long ago that it’s just another chapter in our long history. Yet, that was a time of massive change for humans and a time that we are mirroring today—ever heard of the fourth Industrial Revolution? Well, you’re currently living in the middle of it. Think about the last two decades …
by John Michelsen 
Humans are a curious species: the willingness to make mistakes for the sake of curiosity and learning has set the stage for everything from the discovery of fire, to the Industrial Revolution, to the technological advancements that we see today. The addicting appeal of that “what if” statement has led to some of the most …
by John Michelsen 
Years ago, I was enjoying a weekend with a very good friend of mine who has made a successful career for himself in the Supply Chain Management sector. We tried hard to refrain from work-related talks but somehow we ended up there. With a pizza slice still in his mouth, he said “IT’s slice keeps …
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