I lead product strategy here at Krista. A few customers asked me to evaluate a new product idea, the kind of question that normally eats three weeks of analyst time. I wrote a single prompt instead. What came back named the competitive landscape, the white space, market sizing, the go and no-go conditions, and charted …
by John Michelsen 
For those of you following AI advancements, you’ve likely heard the latest updates from DeepSeek, a Chinese artificial intelligence company quickly advancing innovations that are impressive and warrant careful consideration. Over the past couple of weeks, I’ve been experimenting with DeepSeek’s AI models and find them to be every bit as capable, and sometimes even better, than …
by John Michelsen The competition among Large Language Models (LLMs) is just beginning. Who had even heard of LLMs a year ago? Certainly, the early market leader has been OpenAI, but the past few days have shaken things up. With unpredictable swings in leadership and fleeting triumphs akin to the world of sports, the battle for supremacy in …
by John Michelsen 
Moving from storyteller to journalist with Large Language Models (LLMs) What is an LLM? Generative AI is the area of artificial intelligence research devoted to all forms of natural language content generation. An LLM, or Large Language Model, is a Generative AI model trained on vast amounts of text specifically to produce text completions. That …
by John Michelsen Krista is like Excel How long would it take to complete your work if IT had to edit your spreadsheet when you needed changes? It’s not feasible. If every spreadsheet edit or change required a formal requirements definition, you would overwhelm your support systems with trivial requests. IT would never prioritize these requests because it …
by John Michelsen If you think you listen to your customers… then why do you have ‘DoNotReply’ email/SMS/social accounts? Digital Channels Your customer interactions are more digital than ever. The way customers bank, shop and consume content has changed, and their expectations have risen. You need to meet these new demands with a customer experience that is …
by John Michelsen Your Current Automation Approach Is Unsustainable; Here’s How to Fix It. If you don’t see it, then maybe you aren’t there yet. Perhaps you are just starting and don’t have requests from business users to create automations across more than one system. Or maybe you see it getting out of hand and are exploring ways …
by John Michelsen Chatbots and Conversational AI have gained immense popularity in the last few years to enable human-to-computer interaction. The technologies use natural language processing (NLP), providing an easy conduit for people to interact with computers via text or voice. According to Google Trends, search volume around “chatbots” remains consistently high as businesses realize the value that …
by John Michelsen Update: Krista Software, Corp. is dba Krista Software, Inc. Date: September 16th, 2020 NEWS RELEASEFor Immediate Release Contact: John Michelsen, CPOEmail: john@krista.ai Dallas TX -Krista Software Corp., a Conversational Robotic Process Automation (RPA) company, is launching Krista™, an enterprise automation platform that empowers businesses to build software applications quickly and at a much lower …
by John Michelsen The Industrial Revolution happened so long ago that it’s just another chapter in our long history. Yet, that was a time of massive change for humans and a time that we are mirroring today—ever heard of the fourth Industrial Revolution? Well, you’re currently living in the middle of it. Think about the last two decades …
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