Blog

Embracing Predictive Analytics in Decision-Making In this episode of The Union Chris and I discuss predictive analytics and how to use it to help you make better decisions. We explored how advanced analytics can help business process owners and IT professionals boost their decision-making prowess. The most important topic in this episode is using machine …

There’s a lot of AI buzz and businesses everywhere are feeling the pressure to integrate this exciting technology. However, amidst all the hype, there’s a need to clarify a few things. First off, AI isn’t a panacea for all business woes. It needs a foundation of sound data and processes to be effective and it’s …

Generative AI is transforming how data and content are generated in many types of use cases. Its ability to quickly summarize data and enable people to interact with systems in a conversational manner is redefining what work is and the value associated with it. In a recent conversation with Chris Kraus, we reviewed McKinsey & …

Artificial intelligence (AI) has an immeasurable impact on various industries, from finance to healthcare to customer service. It can automate repetitive tasks, derive insights from massive data sets, and even help manage and govern data. However, effectively governing AI data requires a well-thought-out strategy and proper implementation. Chris Kraus and I discussed the importance of …

Generative AI possesses great abilities to craft impressive content. Its capacities in generating text, photos, and videos, and engaging in conversational interactions are remarkable, yet they represent only one step in a customer’s or employee’s quest to complete a process. Imagine a customer reaching out to an organization for assistance. Generative AI can answer this …

Implementing generative AI or any other form of AI within a business framework demands more than mere installation. Businesses need to be confident that their data remains secure and that there are role-based administrative procedures present in managing the least privilege. The AI should be capable of synchronizing with current systems in real-time to provide …

Krista Software’s recent survey indicates that despite increasing familiarity with AI, Americans remain hesitant to rely on it for crucial decision-making

Research Shows While Most Americans Are Aware of AI, Few Pretend to Know How It Works — and Three-Quarters Wouldn’t Even Let It Pick Out What They Wear to Work People may be fascinated with AI in the news, but there’s a long way to go before they trust it. Purpose of this Study Except …

Generative AI has captivated us all–we can’t unsee it Implementing and governing generative AI is challenging Deploying generative AI requires a faster integration strategy Generative AI has revolutionized our expectations of human-to-computer interaction spurring executives to bring it into their enterprises to improve customer and employee experiences. Generative AI tools like ChatGPT from Open AI …

Technology innovation is advancing faster than ever before and companies are constantly faced with the challenge of deploying these new technologies to stay competitive. However, the key to a successful digital transformation lies not in forcing employees to adapt to new tools, but rather in tailoring the technology to the unique needs and working styles …