Later this month, our team is heading to Las Vegas for the Channel Partners Conference & Expo (March 24-27, 2025, at The Venetian Resort)—the world’s largest independent channel event.
Why? The buzz around AI agents.
The excitement is impossible to ignore, but amid the hype lies a challenge: AI agents are multiplying fast, and businesses risk trading potential for pandemonium without a multiagent orchestration platform like Krista.
The Growing Mess of AI Agents
The IT and communications channel is awash with AI agents—tools designed to automate tasks, crunch data, and delight customers. But here’s the rub: most organizations are saddled with fragmented systems that already don’t play nice with each other. Some are legacy on-premise setups, others are scattered across clouds, and many are stuck on mismatched release cycles. This isn’t a new problem, but AI is going to make it worse.
ServiceNow CEO Bill McDermott recently explained, “These companies are bogged down with these departmental systems that they keep investing in, keep upgrading. They have different release levels. Some are in the cloud; some are on-premise. Someone’s in someone else’s cloud, and the chaos is only growing. And then everybody in the industry is talking to them about agents for their silo, which is only going to exacerbate the complexity.” McDermott went on to suggest companies will need an “AI agent control tower.”
We agree. Without integration, these agents are just isolated bots in a tangled mess, which is why we are attending Channel Partners 2025 to fulfill needs around multiagent orchestration.
The Hidden Cost of AI Agent Overload
AI agents are taking over business functions—customer service, coding, operations, you name it. The numbers tell the story, per aiagentsdirectory.com. We reviewed point agents and found 258 agents in September 2024 to a staggering 804 by January 2025. Today, there are over 1000 listed. That’s explosive growth—and a looming problem. You will see this proliferation firsthand as point vendors tout new AI agents. But here’s the catch: IT and procurement teams face a nightmare of evaluation and integration as these agents multiply. Without a cohesive strategy, deploying them risks repeating the app sprawl companies deal with today—disconnection, inefficiency, and entrenched silos.
Imagine managing hundreds of isolated agents that don’t talk to each other. Customer support becomes a mess: one agent handles documentation, another troubleshooting, and third escalations—yet employees juggle multiple tools to stitch it all together. Delays pile up, miscommunication festers, and resolution times stretch. Instead of streamlining workflows, these disconnected agents force manual coordination, creating bottlenecks that grind operations to a halt. It’s not just a productivity hit—it’s a financial drain, with technical debt piling up from disparate data structures and integration gaps.
Krista: Your AI Control Tower
Meet Krista—the “AI agent control tower” that turns chaos into order. It’s not just about managing agents; Krista orchestrates them, connecting on-premise, cloud, and hybrid systems so they work together seamlessly. You get streamlined workflows, smarter decisions, and room to grow. Its intuitive interface makes it easy to work across multiple systems, your people, and your AI. You can deliver real results with Krista, not just promises.
We’re bringing Krista to Channel Partners 2025. Want to see it transform AI from a mess into a strategy? Click here to schedule time with our CRO, Pablo Gargiulo, and talk it over at the Venetian.
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