Is an AI Engineer Worth the Investment? In an era where Artificial Intelligence (AI) is transforming business processes, companies face a significant dilemma: whether to hire expensive AI specialists or pivot towards more cost-effective and scalable options. With industry giants like Netflix offering compensation packages as high as $900,000 for AI Product Managers, the perceived …
by Scott King 
Different LLMs have varying strengths and weaknesses. Understanding the strengths and weaknesses of different language models is crucial, as it allows you to select the most efficient tool for your specific needs. When you evaluate and test various LLMs, you are essentially comparing their ability to answer different types of questions, their performance, and their …
by Scott King 
The Prompt Engineer Do you need a prompt engineer? Can you train your people to generate prompts? Can this be automated? Well, it depends. LLMs, like BARD, OpenAI GPT-3.5 and 4, Llama, or Flan, require a diligent and persistent approach to testing and refining prompts. Their variable performance for different use cases reveals the critical …
by Scott King 
What is an LLM? To establish a baseline, we need to understand that generative AI is a broad field within artificial intelligence, primarily related to natural language and text construction. Large Language Models (LLMs) are a specific subset of generative AI, designed for task completions such as completing a sentence like “Humpty Dumpty sat on …
by Scott King 
In this episode of The Union podcast, Chris and I review McKinsey &Co.’s “The state of AI in 2023: Generative AI’s breakout year,” exploring its impact on various industries and job functions and how it’s shaping the future of work. How High Performers Achieve Results with Generative AI McKinsey’s report summarizes 1684 survey responses and …
by Scott King 
Moving from storyteller to journalist with Large Language Models (LLMs) What is an LLM? Generative AI is the area of artificial intelligence research devoted to all forms of natural language content generation. An LLM, or Large Language Model, is a Generative AI model trained on vast amounts of text specifically to produce text completions. That …
by John Michelsen 
A North American eCommerce store transformed its operations by leveraging AI-driven automation. Read how Krista decreased operational costs, reduced resolution times, and boosts customer satisfaction.
by Scott King 
Generative AI is transforming how data and content are generated in many types of use cases. Its ability to quickly summarize data and enable people to interact with systems in a conversational manner is redefining what work is and the value associated with it. In a recent conversation with Chris Kraus, we reviewed McKinsey & …
by Scott King 
Artificial intelligence (AI) has an immeasurable impact on various industries, from finance to healthcare to customer service. It can automate repetitive tasks, derive insights from massive data sets, and even help manage and govern data. However, effectively governing AI data requires a well-thought-out strategy and proper implementation. Chris Kraus and I discussed the importance of …
by Scott King 
Generative AI possesses great abilities to craft impressive content. Its capacities in generating text, photos, and videos, and engaging in conversational interactions are remarkable, yet they represent only one step in a customer’s or employee’s quest to complete a process. Imagine a customer reaching out to an organization for assistance. Generative AI can answer this …
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