The Prompt Engineer Do you need a prompt engineer? Can you train your people to generate prompts? Can this be automated? Well, it depends. LLMs, like BARD, OpenAI GPT-3.5 and 4, Llama, or Flan, require a diligent and persistent approach to testing and refining prompts. Their variable performance for different use cases reveals the critical …
by Scott King 
What is an LLM? To establish a baseline, we need to understand that generative AI is a broad field within artificial intelligence, primarily related to natural language and text construction. Large Language Models (LLMs) are a specific subset of generative AI, designed for task completions such as completing a sentence like “Humpty Dumpty sat on …
by Scott King 
In this episode of The Union podcast, Chris and I review McKinsey &Co.’s “The state of AI in 2023: Generative AI’s breakout year,” exploring its impact on various industries and job functions and how it’s shaping the future of work. How High Performers Achieve Results with Generative AI McKinsey’s report summarizes 1684 survey responses and …
by Scott King 
Moving from storyteller to journalist with Large Language Models (LLMs) What is an LLM? Generative AI is the area of artificial intelligence research devoted to all forms of natural language content generation. An LLM, or Large Language Model, is a Generative AI model trained on vast amounts of text specifically to produce text completions. That …
by John Michelsen 
A North American eCommerce store transformed its operations by leveraging AI-driven automation. Read how Krista decreased operational costs, reduced resolution times, and boosts customer satisfaction.
by Scott King 
Generative AI is transforming how data and content are generated in many types of use cases. Its ability to quickly summarize data and enable people to interact with systems in a conversational manner is redefining what work is and the value associated with it. In a recent conversation with Chris Kraus, we reviewed McKinsey & …
by Scott King 
Generative AI has captivated us all–we can’t unsee it Implementing and governing generative AI is challenging Deploying generative AI requires a faster integration strategy Generative AI has revolutionized our expectations of human-to-computer interaction spurring executives to bring it into their enterprises to improve customer and employee experiences. Generative AI tools like ChatGPT from Open AI …
by Chris Kraus 
Evaluating artificial intelligence (AI) products can sometimes be confusing. New AI products appear every day and are challenging to determine which products are truly powered by AI and which are veneers on top of the latest generative AI. The AI hype caused the US Federal Trade Commission (FTC) to issue a warning to software vendors …
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