Access to LLMs, like ChatGPT, make many believe that they are a complete automation solution. This belief, however, is misguided. Using these tools without full automation behind them keeps workflows slow and manual. Krista Chief Geek John Michelsen cautions, “If you’re still pasting documents and pulling answers manually, you are doing the work. Automation should …
by Scott King 
Your business needs answers fast, but traditional document processing methods like Intelligent Document Processing (IDP) and Optical Character Recognition (OCR) struggle with unstructured data and unforeseen questions. In our recent podcast series, we explored how these technologies fall short in handling complex document understanding, particularly when the question or data format isn’t clear. In previous …
by Scott King 
Adopting the right technology is crucial for a business’s success. Today, a key challenge is extracting valuable insights from the massive amounts of information buried in documents like invoices, purchase orders, and sales orders. Many companies still turn to intelligent document processing (IDP) and optical character recognition (OCR) to tackle this task. While these methods …
by Scott King 
Your teams face constant questions they can’t predict. Whether it’s employees searching for obscure policies or customers asking for their order status, questions arise from complex workflows. Traditional chatbots and web-based GPTs fall short, leaving businesses struggling to find answers quickly. AI-powered solutions, like Krista, step in to answer these questions. By leveraging intelligent agents …
by Scott King 
Today’s businesses face a massive challenge—managing and extracting insights from mountains of documents. From HR policies to invoices and contracts, manually sifting through this data wastes time and resources. AI accelerates your business and saves your people valuable time. By using AI to automate document understanding, businesses can answer questions faster, streamline workflows, and empower …
by Scott King 
AI is Streamlining Policy and Procedure Access As more of your processes move to digital formats, providing employees with accurate, up-to-date information on policies and procedures is critical for maintaining efficiency and compliance. Traditional virtual agents rely on predefined scripts, providing answers to expected questions. However, this approach often results in inconsistencies, delays, and user …
by Scott King 
I had the pleasure of hosting Michael Haske, CEO of Krista, who shared his experiences and insights from attending the SHRM 24 conference. The event, which brought together HR professionals from around the globe, focused on major transformations in the workplace, particularly the integration of AI, the skills gap, and the need for enhanced civility. …
by Scott King 
Human resources are undergoing a significant transformation thanks to advancements in AI and automation. Traditionally, manual HR processes work, but many HR professionals wonder, “How can AI and automation technologies be applied to my everyday challenges?” Chris Kraus and I discuss several HR-specific AI and automation applications, offering practical insights into real-world use cases. Challenge: …
by Scott King 
Implementing Effective Data Protection Strategies Large Language Models (LLMs), like Gemini and ChatGPT, are transforming how we summarize and generate content. Their remarkable ability to understand and generate human-quality text has led to many innovative applications in a relatively short time. LLMs are becoming an indispensable tool in the modern workplace, from writing emails and …
by Chris Kraus 
Generative AI, with its ability to produce human-quality text, translate languages, and write different kinds of creative content, is changing the way people work. But just like any powerful technology, it’s not without its vulnerabilities. In this article, we explore a specific threat—LLM jailbreaking—and offer guidance on how to protect your generative AI applications. What …
by Scott King © Krista Software | Privacy Policy | Terms of Service
