The Union Podcast
The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring stories about digital ecosystems and automation. Click on an episode to listen here or listen on your favorite podcast app.
Where is Conversational AI Going?
In this episode, Chris Kraus and I discuss the importance of using conversational AI to improve customer and employee interactions. We note that businesses must utilize context in digital conversations
Make Your Systems Look Like More of the Same
Digital transformation is the process of taking legacy systems and modernizing them to take advantage of current technologies and methods. Companies need to think differently when it comes to creating
The Future of RPA
Robotic process automation (RPA) is undoubtedly one of the most disruptive technologies in recent years, but what is the future of RPA? Enterprises all over the world have implemented RPA,