The Union Podcast

The Union Podcast

The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring stories about digital ecosystems and automation. Click on an episode to listen here or listen on your favorite podcast app.

Don’t Test Me

Key Points Innovation requires change and businesses need abilities to respond quickly Most application and automation changes are brittle and require an SDLC every time a change is made Allowing

You are Going the Wrong Way

Complexity is the enemy of productivity Your IT group is increasing complexity, not reducing it. But, it’s not their fault. Companies contain a myriad of departments and divisions, all with

Where is Conversational AI Going?

In this episode, Chris Kraus and I discuss the importance of using conversational AI to improve customer and employee interactions. We note that businesses must utilize context in digital conversations

Make Your Systems Look Like More of the Same

Digital transformation is the process of taking legacy systems and modernizing them to take advantage of current technologies and methods. Companies need to think differently when it comes to creating

The Future of RPA

Robotic process automation (RPA) is undoubtedly one of the most disruptive technologies in recent years, but what is the future of RPA? Enterprises all over the world have implemented RPA,

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