The Union explores how people, technology, and AI come together to change the way we work. Through conversations, fresh perspectives, and real-world stories, we explore the opportunities and challenges shaping digital ecosystems and automation.
Choose an episode below or listen on your favorite podcast app.
As businesses become increasingly reliant on third-party vendors for IT services, it is important to understand and manage the potential risks associated with this type of relationship. A misstep in
ChatGPT’s recent popularity is causing business leaders to ask for more AI apps. The demand inside enterprises is so high chief information officers say they cannot keep up since building,
As technology evolves and we enable AI to make more decisions for us we need to be confident it’s leading us in the right direction. Automated systems are increasingly being
AI-driven business processes are becoming increasingly popular, as they can increase business velocity. Using AI to respond to email and omnichannel messages allows businesses to respond quickly and efficiently while
ChatGPT is a revolutionary new language processing technology that has revolutionized how artificial intelligence can interact with people. Developed by OpenAI, ChatGPT uses natural language processing techniques to allow AI
Key Points Innovation requires change and businesses need abilities to respond quickly Most application and automation changes are brittle and require an SDLC every time a change is made Allowing
Complexity is the enemy of productivity Your IT group is increasing complexity, not reducing it. But, it’s not their fault. Companies contain a myriad of departments and divisions, all with
In this episode, Chris Kraus and I discuss the importance of using conversational AI to improve customer and employee interactions. We note that businesses must utilize context in digital conversations
Digital transformation is the process of taking legacy systems and modernizing them to take advantage of current technologies and methods. Companies need to think differently when it comes to creating
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