The Union Podcast
The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring stories about digital ecosystems and automation. Click on an episode to listen here or listen on your favorite podcast app.
What is an Agentic Platform and Its Essential Capabilities?
Agentic platforms are gaining attention, but there’s little clarity on what they actually are and why they matter. At their core, agentic platforms transform how organizations operate by empowering artificial
There’s No “I” in LLM: Why Large Language Models are Not Automation
Access to LLMs, like ChatGPT, make many believe that they are a complete automation solution. This belief, however, is misguided. Using these tools without full automation behind them keeps workflows
Document Understanding and the Power of Entity Extraction
Your business needs answers fast, but traditional document processing methods like Intelligent Document Processing (IDP) and Optical Character Recognition (OCR) struggle with unstructured data and unforeseen questions. In our recent
Moving Beyond Traditional IDP and OCR to AI-Driven Solutions
Adopting the right technology is crucial for a business’s success. Today, a key challenge is extracting valuable insights from the massive amounts of information buried in documents like invoices, purchase
How AI Delivers Real-Time Answers to Unforeseen Questions
Your teams face constant questions they can’t predict. Whether it’s employees searching for obscure policies or customers asking for their order status, questions arise from complex workflows. Traditional chatbots and
How AI is Improving Document Understanding
Today’s businesses face a massive challenge—managing and extracting insights from mountains of documents. From HR policies to invoices and contracts, manually sifting through this data wastes time and resources. AI
AI and HR: Insights from SHRM 24 that Every HR Professional Needs to Know
I had the pleasure of hosting Michael Haske, CEO of Krista, who shared his experiences and insights from attending the SHRM 24 conference. The event, which brought together HR professionals
The Art of the Possible: Practical AI and Automation Use Cases for HR
Human resources are undergoing a significant transformation thanks to advancements in AI and automation. Traditionally, manual HR processes work, but many HR professionals wonder, “How can AI and automation technologies
How to Protect Your Company Data When Using LLMs
Implementing Effective Data Protection Strategies Large Language Models (LLMs), like Gemini and ChatGPT, are transforming how we summarize and generate content. Their remarkable ability to understand and generate human-quality text
