Key Takeaways Most AI email tools fail because they generate text without pulling real-time CRM or ERP data, causing hallucinations and manual rework. Contact centers handle 500–3,000+ emails daily yet resolve only 14% via self-service on average. Krista delivers measurable ROI by discovering intent with native ML, orchestrating stateful workflows, and escalating with confidence scoring. …
Secure Your Enterprise with Architecture That Fits Your Environment IT leaders manage unique landscapes. You balance innovation with security. You balance speed with data sovereignty. Krista respects this reality. We designed our platform architecture to adapt to your infrastructure requirements. You choose the topology. Krista provides the automation. Core Platform Components Understanding the platform requires …
Stop buying “task” agents. Start building a nervous system. The Market is Exploding with Complexity The market is flooding with point AI tools. Look at the data from AIagentsdirectory.com. In September 2024, they listed 258 AI agents. By December 2025, that number hit 1,921. Nearly 2,000 solutions exist, each with its own data model, security …
Boards are pressuring every CIO to do something with AI this quarter. The wrong answer is to buy more agents. Most companies are signing up for 30 specialized agents from 15 vendors. Each one carves off data its own way. Each one runs in isolation. Six months in, nothing reasons across them. Call it what …
Traditional customer service is broken. See how agentic AI transforms the experience by handling entire requests through a single, intelligent conversation. From the initial call to the final CRM update, Krista automates the full process in minutes, eliminating wait times and delighting your customers.
Why Companies Struggle to Capture Value from GenAI Generative AI is everywhere, from boardrooms to headlines. Yet the deployment reality is sobering. A recent MIT report, The GenAI Divide, State of AI in Business 2025, found that only 5 percent of pilots deliver measurable ROI. The remaining 95 percent fail to scale or make a dent in profit …
Give reps instant answers on what’s in stock and where. Krista checks OMS/ERP/WMS in real time, returns availability by warehouse and date, proposes fulfillment plans, reserves inventory, and creates the order. If stock is short, it suggests substitutes or splits, routes exceptions, updates CRM, and logs the audit trail.
Streamlining Title Commitments, Deeds, and Liens Manual Document Handling Slows Operations Doc Prep 911, a specialized service provider in real estate and title document preparation, historically managed large volumes of title commitments, deeds of trust, liens, and other requests received via email. Staff manually extracted key data such as buyer/seller names, property addresses, and legal …
Simplifying the AI Conversation for Technology Leaders OTG Consulting advises businesses on critical technology decisions. With decades of expertise in telecom and IT, OTG’s team helps clients navigate everything from infrastructure migrations to emerging AI opportunities. As interest in AI surges, OTG is finding its conversations with CTOs and CIOs to be increasingly focused on …
Agent sprawl silently kills productivity, frustrates users, and drives up costs. Walmart’s recent push to consolidate its AI agents into four “super agents” validates what we have been warning about: uncontrolled agent sprawl creates more problems than it solves.¹ Here is how to turn that chaos into coordinated success with Krista. Why Too Many Agents …
