When it comes to customer service teams, businesses are always looking for ways to provide the best possible experience for their customers. In recent years, conversational AI has become a popular option for many businesses. But what is conversational AI? and how does it differ from chatbots? In this article, we will explore the differences …
by Scott King 
The restaurant industry is a notoriously challenging one. Low margins and high overhead costs make it difficult for restauranteurs to turn a profit, and fierce competition can make it hard to stand out from the crowd. Add in a pandemic and the need to constantly evolve to keep up with changing trends and compete with …
by Scott King 
The HFS Research Hot Vendor program annually recognizes the leading new providers of digital services across 25 industries. For 2022, HFS has selected six AI and automation vendors as the hottest of the hot. Hot Vendors: Krista Newt Global Nividous SingularityAI Working Solutions Worksoft These vendors will be competing in a “Shark Tank” style competition …
by Scott King 
By using Krista to recruit, hire, train, and manage employees, this restaurant chain reduced hiring administration time by thousands of hours per year across 600 locations and 1800 managers.
by Scott King 
“The Path to the Automation Fabric” describes how you can orchestrate your automation tools and software across people and systems to improve complete business outcomes.
by Scott King 
What is Conversational AI? Conversational AI (CAI) is a form of artificial intelligence (AI) that allows humans to communicate with computers in a natural way, using everyday language. Conversational AI can be used to solve many different problems for businesses, including customer service interactions, employee service, and business operations like marketing, sales, IT, human resources, …
by Scott King 
As we enter a new age, there is one technology looming on the horizon that has the potential to change everything as we know it: artificial intelligence (AI). In particular, the past decade has seen a tremendous rise in both artificial intelligence (AI) and machine learning. Though they are often used interchangeably, AI and machine learning are pretty …
by Scott King 
Join the AI experts at Krista to discuss how to lower the costs and shorten timelines when implementing AI.
by Scott King 
Most business owners are too busy to spend time gathering data and monitoring performance. They need to be able to trust that their executive dashboard is accurate and up-to-date without worrying about it. That’s where automation comes in. By automating data gathering and cleansing from multiple sources, you can create an executive summary dashboard that …
by Scott King 
By using Krista to onboard and train employees, this restaurant chain reduced hiring administration time by 40% and reduced training material costs by $200 per employee.
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