The Future of RPA

Robotic process automation (RPA) is undoubtedly one of the most disruptive technologies in recent years, but what is the future of RPA? Enterprises all over the world have implemented RPA, bots, or digital workers to take stable rule-based processes from workers and hand them over to software. It has created billions of dollars of labor cost savings and value for highly manual, repetitive, and high-volume processes. McKinsey & Company reviewed 16 case studies and calculated anywhere from 30 to 200 percent return on RPA investments inside the first year. That’s a lot of value.

Despite providing high returns on investments, RPA projects frequently fail to meet business expectations. Many achieve early success with simple RPA projects and realize high returns. However, when leaders look into the future of RPA, they recognize that bot maintenance burdens and overhead increase costs over time.