Provide Self-Service, Role-Aware Policy Answers
For employees and HR teams who want clarity, consistency, and confidence in company policies, the HR Policy Q&A Agent delivers instant, role-based answers from your employee handbook, benefits, and policy documents and knowledge bases.
Who is the Krista HR Agent For?
Whether you lead HR, manage teams, or run operations, Krista ensures your employees receive the right answers the first time.
You are an employee seeking clarity
Tired of hunting through handbooks, benefits portals, or outdated emails to find what applies to your role/location? This agent gives you direct answers that are correct for you.
You manage HR or People Operations
Overburdened with repetitive policy questions? You want consistency, fewer errors, and more time to focus on strategic HR initiatives instead of routine clarification.
You’re responsible for compliance, legal, or risk
You need assurance that policy communication is accurate, documented, versioned, and role/jurisdiction appropriate.
Why the Krista HR Agent?
Employees need immediate assistance.
- Single source of truth: up-to-date policy content, all policies versioned, tagged by role/location.
HR answers repetitive questions.
- The agent automates answers, reducing HR workload and improving response consistency.
Standard FAQs lack context.
- Role, location, status aware answers for personalized context (e.g. “How many PTO days do I have remaining”).
How Krista HR Q&A Agent Works
Krista provides each employee with a role-aware personal assistant for your HR policies and procedures.
Krista Connects to Your Systems
Krista connects with your knowledge bases, existing handbooks, benefit summaries, payroll, and leave policy documents.
Krista Manages Roles
Krista enforces role-based access, ensuring the right answer is provided to the right people.
Krista Extracts What Matters
Krista reads and understands your policies and applies your role-based rules, ensuring employees receive personalized answers.
Krista Makes Your Policies Searchable
Krista provides a conversational interface for your employees to ask questions across several documents and systems relieving HR from manually creating FAQs.
Krista Makes It Personal
Krista personalizes the experience for each employee to make sure each one gets the help they need, when they need it.
Real Results with Krista
Healthcare Organization Transforms HR Operations with Krista
A healthcare organization leveraged Krista to automate document retrieval, streamline HR inquiries, and enhance compliance tracking. By automating compliance documentation and HR inquiries, Krista minimized legal risk, eliminated bottlenecks, and freed employees to focus on critical tasks like patient care
Transforming HR Solutions with AI Assistance
Since adopting Krista, the HRaaS provider has seen significant operational improvements. By increasing managerial efficiency and reducing onboarding errors, the company has optimized its processes without the need for additional labor. Furthermore, with the ability to scale up its client
See the Krista HR Agent in Action – Schedule a Demo Today!
Contact us to get started.
Krista HR Agent FAQs
The agent doesn’t just show generic FAQs. It uses all your policy documents, is versioned, and gives answers filtered by role/location/employment type. The agent provides unique answers to each employee depending on who they are.
Yes. Krista tracks versions and effective dates. Old policies are retired or flagged, and updates are automatically propagated to the knowledge base.
Krista includes a human-in-the-loop function and can escalate to HR or guide the user to the correct forms or contact. Krista also flags gaps for HR so you can add or clarify documents to generate accurate answers.
Only where necessary (e.g., for answering how many PTO days you have). Such data is accessed securely, respecting privacy and permissions. For more information on Krista’s data privacy and security policies, visit krista.ai/trust.
