A nationwide supplier saved $2 million using artificial intelligence to automate email responses. The company received an average of 25,000 inquiries via email each month, with each inquiry covering a wide range of topics that required handling from different departments.
by Scott King 
Over the last couple of years, enterprises have embraced trending technologies like ML, AI, and robotic process automation (RPA) to enhance their business strategy. However, given the prevalence of robotic process automation (RPA) and intelligent automation (IA) in businesses worldwide, it’s easy to confuse the two. Both technologies work wonders to reduce operational costs and …
by Scott King 
A nationwide managed security service provider (MSSP) reduced its mean time to resolution by twenty-five percent (25%) and improved its efficiency by automating IT incident management and security operations with Krista.
by Scott King 
An independent software vendor automated its DevOps toolchain with Krista and reduced its release management process from twelve to four weeks. Krista stores all communication and transactions to automate dashboarding, manage service level agreements, and automates compliance documentation.
by Scott King 
An independent software vendor embedded Krista inside its platform to help users find the information they are looking for and initiate automations. Krista relieves the company’s concierge team from fielding calls or chats for simple tasks and allows them to focus on more important matters.
by Scott King 
Krista is saving Horatius Group hundreds of labor hours with intelligent document understanding. Krista reduced an investment analyst’s time reviewing and validating CIMs from ten hours to less than one hour.
by Scott King 
CPO and co-founder of Krista Software, John Michelsen, recently visited with Kevin Craine on The Digital Transformation Podcast. The Digital Transformation Podcast interviews authors, best-selling thought leaders, and top-shelf executives on driving digital success. John and Kevin about: What makes automation intelligent How to transform processes to enable more thinking and less doing Citizen developer …
by Scott King 
Irene Lyakovetsky with SaugaTalks sat down with John Michelsen, the founder, and CPO of KristaSoft, to discuss how technology can understand people. Their conversation spanned various applications of automation, AI and technology analyzed trends to create intelligent projections about skills, careers, technologies, and the interaction of human beings with AI. Their engaging conversation was peppered …
by Scott King 
RPA and low code application platforms jobs require just as many software development skills as custom application development. Why it matters: Business leaders will continue to become frustrated with slow delivery and innovation cycle times. The big picture: Highly technical platforms combined with scarce development resources will continue to challenge digital transformation projects. Earlier I …
by Scott King 
Investments from Grotech Ventures to support sales network expansion and research and development of the company’s AI-led Intelligent Automation capabilities
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