Chatbots lighten the burden on support staff and improve operational efficiencies, but they fall short on several counts because most only read data from a single knowledge base.
by Scott King 
Intellyx BrainBlog by Jason English, for Krista Software Of all categories of technology, artificial intelligence (AI) has to be the most elusive to apply for productive work. No technology vendor wants to leave AI out of their solution offering, so claims of AI could represent anything from an autonomous black-box expert intelligence (if you believe …
by Scott King 
Krista Software signs a strategic distribution agreement with Connect APAC and new customer SmarTone.
by Scott King 
By Jason Bloomberg, President, Intellyx — Part 2 of the Intellyx Intelligent Automation Series Low-code tools and platforms have taken the enterprise application development community by storm. They promise a simpler, more stakeholder-focused approach to building applications that free developers from routine plumbing work so they can focus on delivering business value. Low-code platforms allow …
by Scott King 
CIO Review magazine named Krista a top conversational platform for intelligent automation and digital transformation.
by Scott King 
Intellyx, the first and only analyst firm dedicated to digital transformation, announced that Krista Software has won the 2021 Digital Innovator Award. Intellyx is an industry analyst firm that focuses on enterprise digital transformation and the disruptive vendors that support it. “At Intellyx, we get dozens of PR pitches each day from a wide range of vendors,” …
by Scott King 
Krista Software and Tech Mahindra signed a strategic partnership to deliver Intelligent Automation using Krista.
by Scott King 
See how to enhance your decision making by integrating ML into your workflows and how to operationalize machine learning models into production.
by Scott King 
Most automation projects don’t fail in the initial build but in their inability to keep up with the changes required to support real-world business dynamics. Leveraging conversation as the means of creating these processes empowers a business to change its automation as fast as people who sense the impact of change can describe the need.
by Scott King 
Digital transformation is more than a buzzword or cliche. It is a call for companies to create meaningful digital customer and employee experiences to remain relevant and continue delivering value. Today’s smartphone-enabled, digitally connected consumers and employees expect the companies they transact business with or work for to become digitally driven, not merely digitally “influenced.” …
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