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Key Takeaways Beyond the Inbox: AI email response is not just about generating text. It is about orchestrating end-to-end business outcomes. The Memory Gap: Most email reply software lacks “constructed memory”. This absence causes disconnected and inaccurate customer interactions. Complete Orchestration: Krista eliminates manual handoffs by connecting email intent directly to system actions across your …
by Scott King 
Secure Your Enterprise with Architecture That Fits Your Environment IT leaders manage unique landscapes. You balance innovation with security. You balance speed with data sovereignty. Krista respects this reality. We designed our platform architecture to adapt to your infrastructure requirements. You choose the topology. Krista provides the automation. Core Platform Components Understanding the platform requires …
by Scott King 
Stop buying “task” agents. Start building a nervous system. The Market is Exploding with Complexity The market is flooding with point AI tools. Look at the data from AIagentsdirectory.com. In September 2024, they listed 258 AI agents. By December 2025, that number hit 1,921. Nearly 2,000 solutions exist, each with its own data model, security …
by Scott King 
https://youtu.be/LfULUsGa0Ek Every company feels pressure to “do something with AI.” Boards demand progress. Vendors promise transformation. Competitors boast about success stories. However, many of these efforts end up as fragmented tools, redundant agents, and disconnected intelligence. The goal isn’t to add more AI. It’s to give your organization a brain. Why Every Enterprise Needs a …
by Scott King 
Traditional customer service is broken. See how agentic AI transforms the experience by handling entire requests through a single, intelligent conversation. From the initial call to the final CRM update, Krista automates the full process in minutes, eliminating wait times and delighting your customers.
by Scott King 
Why Companies Struggle to Capture Value from GenAI Generative AI is everywhere, from boardrooms to headlines. Yet the deployment reality is sobering. A recent MIT report, The GenAI Divide, State of AI in Business 2025, found that only 5 percent of pilots deliver measurable ROI. The remaining 95 percent fail to scale or make a dent in profit …
by Scott King 
Give reps instant answers on what’s in stock and where. Krista checks OMS/ERP/WMS in real time, returns availability by warehouse and date, proposes fulfillment plans, reserves inventory, and creates the order. If stock is short, it suggests substitutes or splits, routes exceptions, updates CRM, and logs the audit trail.
by Scott King 
Streamlining Title Commitments, Deeds, and Liens Manual Document Handling Slows Operations Doc Prep 911, a specialized service provider in real estate and title document preparation, historically managed large volumes of title commitments, deeds of trust, liens, and other requests received via email. Staff manually extracted key data such as buyer/seller names, property addresses, and legal …
by Scott King 
Simplifying the AI Conversation for Technology Leaders OTG Consulting advises businesses on critical technology decisions. With decades of expertise in telecom and IT, OTG’s team helps clients navigate everything from infrastructure migrations to emerging AI opportunities. As interest in AI surges, OTG is finding its conversations with CTOs and CIOs to be increasingly focused on …
by Scott King 
Agent sprawl silently kills productivity, frustrates users, and drives up costs. Walmart’s recent push to consolidate its AI agents into four “super agents” validates what we have been warning about: uncontrolled agent sprawl creates more problems than it solves.¹ Here is how to turn that chaos into coordinated success with Krista. Why Too Many Agents …
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