The 2025 AI Buyer’s Guide

The AI Buyer’s Guide provides comprehensive insights into evaluating, implementing, and integrating AI solutions into your business workflows.

Executive Summary

Purpose of the Guide

This guide aims to provide you with a comprehensive understanding of artificial intelligence (AI) technologies, their applications, and how to effectively evaluate and implement AI solutions to drive growth and efficiency. It will help you navigate the complexities of AI implementation and ensure you choose the right solutions for your enterprise needs, particularly when resources are limited.

Overview of AI in Business

AI is transforming industries by automating tasks, enhancing decision-making, and creating new opportunities for innovation. Businesses across various sectors leverage AI to improve customer experiences, optimize operations, generate content, and gain a competitive edge. AI technologies, including machine learning, natural language processing (NLP), generative AI (GenAI) and computer vision, enable companies to process vast amounts of data, predict trends, and interact with customers in more personalized ways. However, AI’s true potential is realized when it operationalizes tasks, not just generating content, guiding customers and employees through processes to achieve desired outcomes.

Importance of Choosing the Right AI Solution

Choosing the right AI solution is crucial for achieving desired outcomes and avoiding common pitfalls. The complexity of AI projects and the risks of in-house development can be overwhelming, especially for companies with limited IT resources. Solutions like Krista provide a streamlined, secure, and efficient approach to integrating AI into your enterprise, ensuring you remain flexible as AI innovates. The right AI solutions will enable you to move beyond simple chatbots that answer customer and employee questions to operational AI that drives substantial business outcomes and improves your business.

Key Takeaways

This AI Buyer’s Guide provides comprehensive insights into evaluating, implementing, and integrating AI solutions into your business workflows. The key takeaways from this guide include:

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Understanding AI Technologies: Learn about the different types of AI, including machine learning, natural language processing, generative AI, and computer vision. Understand how these technologies can transform various aspects of your business operations.

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Identifying Business Needs: Discover how to assess your current challenges and goals to determine where AI can add the most value. Set clear objectives and KPIs to measure the success of your AI initiatives.

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Types of AI Solutions: Differentiate between point solutions, AI copilots, and platform approaches. Understand the strengths and weaknesses of each to make an informed decision based on your specific business needs.

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Evaluating AI Vendors: Get a detailed overview of key criteria for selecting AI vendors, including their expertise, technology innovation, flexibility, and customer support. Learn the essential questions to ask potential vendors to ensure their solutions truly leverage AI technologies.

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Cost and ROI Considerations: Understand the critical cost components of AI implementation, including development, integration, maintenance, and hardware costs. Learn how to calculate ROI by assessing long-term benefits and potential cost savings.

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Comprehensive Checklist: Use the detailed checklist in the Appendix to guide your AI evaluation and implementation process. This checklist covers capabilities, cost, integration, privacy, security, and future needs, ensuring you make informed decisions and achieve successful AI adoption.

Table of Contents

  • Overview of AI in Business
  • Importance of Choosing the Right AI Solution
  • Understanding AI
    • Definition and Basic Concepts
    • Types of AI
    • Taking Advantage of AI with Retrieval Augmented Generation
  • The Importance of Retrieval Augmented Generation
    • Unlocking LLM Potential with Retrieval Augmented Generation
    • The Mechanics Behind RAG
    • Common Applications of AI in Business
    • Identifying Business Needs
    • Assessing Current Challenges and Goals
    • Determining Areas Where AI Can Add Value
  • Setting Realistic Goals and KPIs for Measuring AI Performance
  • Types of AI Solutions
    • Point Solutions, Copilots, and Platforms
  • Evaluating AI Vendors
    • Key Criteria for Vendor Selection
    • Questions to Ask Potential Vendors
    • Comparing Vendor Offerings
  • Cost and ROI
    • Budgeting for AI Implementation
    • Calculating ROI and Benefits
  • Krista
  • Case Studies and Success Stories
    • Zimperium Accelerates Software Deployment and Reduces Costs with Krista
    • Overwhelmed by Inbound Calls and Cumbersome Onboarding Processes
    • Transforming HR Solutions with AI Assistance
  • The AI Buyers Guide Checklist

What’s Inside?

The 2024 AI Buyers Guide contains everything you need to understand about quickly and cost-effectively deploying AI into your business.

The guide also provides 100+ RFI questions you can send to vendors!

Download Now!

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