Krista AI

Empower Your Business to Lead the Agentic Revolution

The Managed Service Provider Market is Evolving

The IT services industry is undergoing a significant transformation. Enterprises are increasingly seeking managed service providers (MSPs) to deliver comprehensive IT outsourcing solutions, including AI agents, cloud infrastructure, cybersecurity, and helpdesk support. Traditional MSPs that primarily focus on IT maintenance and monitoring are facing increased competition as businesses demand AI-driven automation and intelligent process orchestration. This shift presents both a challenge and an opportunity for MSPs ready to embrace AI and automation.

The Challenge: Missing the AI Opportunity

Enterprises are turning to AI agents to enhance IT service efficiency, automate workflows, and improve customer support. The demand for AI-driven solutions that integrate with existing IT ecosystems is growing, yet many MSPs still rely on manual or semi-automated processes. Without a strategic AI integration approach, MSPs risk losing clients to competitors who can offer AI-enhanced service delivery, predictive analytics, and automated IT operations. To remain competitive, MSPs must leverage agentic platforms to streamline operations and provide higher-value services beyond traditional IT support.

Expand Your Service Portfolio with Krista

Krista is an agentic platform that enables IT service companies to transform their service portfolios by integrating AI-driven automation into their core offerings, not just as an add-on. Krista enables you to design, deploy, and manage AI-driven agents for your customers.

Build AI Agents

Enhance your service portfolio to include cutting-edge AI agentic solutions.

Connect UCaaS

Connect AI agents with existing communication tools using natural language processing.

Automate Processes

Deploy agents to automate business processes for your enterprise customers.

Improve Customer Service

Enhance customer experiences with AI agents capable of intelligent call handling, email classification, and automated responses

"Nothing Like Code"

Automate complex, multi-step processes without building custom software.

Increase Revenue

Deliver measurable ROI to your customers while creating a new revenue stream.

igrafx
TCS

“Krista is to AI what Power BI and Tableau are to data. The minute you need an agnostic AI solution that spans multiple systems, data, and teams, Krista is the answer.”

Chris Timol, President, PuzzleHR

Vamsi Kurukuri

Vamsi Kurukari
VP Site Reliability, Zimperium

With Krista, Zimperium automated its software deployment process, reducing a 4+ hour manual process to mere minutes, across hundreds of environments. This improvement led a 400% ROI and empowered Zimperium’s engineers and developers to focus on what they do best — developing the most secure software possible for their clients.

Assemble AI Agents and Automations with Krista

Krista agents are assembled in Krista Studio using natural language, not code. Your teams assemble automation and AI agents using simple conversational process steps.

1. Choose Interfaces

Krista supports multiple collaboration and communication platforms

2. Configure Logic

Design process flows using Krista’s conversational steps.

Inform a Person

Ask a Person

Ask a System

Make a Decision

Call Another Conversation

Repeat

Ask Krista AI

Manage Information

3. Connect Systems

Krista connects to your apps, systems, and AI using prebuilt connectors to read and update data using natural language.

Elise Burns, CEO, Evette

“Integrating with Krista.ai is a win-win across the board. We’ll be able to eliminate human friction and automate tedious, administrative tasks that have been overwhelming our employees.”

Real-World Results

Companies across every region and industry are orchestrating workflows with Krista

DevOps-Automation-Case-Study-1024x576

Healthcare Organization Transforms HR Operations with Krista

A healthcare organization leveraged Krista to automate document retrieval, streamline HR inquiries, and enhance compliance tracking. By automating compliance documentation and HR inquiries, Krista minimized legal risk, eliminated bottlenecks, and freed employees to focus on critical tasks like patient care and safety oversight. With real-time access to accurate information, staff no longer needed to consult HR representatives for routine questions, improving efficiency across operations.

Transforming HR Solutions with AI Assistance

Since adopting Krista, the HRaaS provider has seen significant operational improvements. By increasing managerial efficiency and reducing onboarding errors, the company has optimized its processes without the need for additional labor. Furthermore, with the ability to scale up its client base without increasing management staff, the provider expects to handle 50% more capacity without proportionally increasing costs.

Streamlining Call Center Operations and Onboarding with Krista

A healthcare organization deployed Krista to automate call center operations and employee onboarding, significantly improving efficiency and service quality. By handling thousands of inbound calls and dynamically managing HR processes, Krista reduced wait times, enhanced patient satisfaction, and streamlined onboarding, enabling staff to focus on higher-value tasks.

Ready to expand your business?

Krista empowers organizations to orchestrate people, systems, and AI, unlocking new levels of productivity and innovation. Let Krista help you transform your operations using conversational automation.

Contact Krista today.

Contact Us

1920 McKinney Ave 7th Floor
Dallas, TX 75201

+1 (877) 2KRISTA krista@kristasoft.com
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